Key Factors Influencing Digital Transformation Success and Strategic Implications for Indonesian Higher Education: Evidence From IPB University
DOI:
https://doi.org/10.33394/jk.v11i4.17807Keywords:
Digital Transformation Strategies, Higher Education, Success FactorsAbstract
This study aims to identify key factors influencing the success of digital transformation at IPB University, analyze the most influential factors, and propose an optimal strategy to improve its implementation. A quantitative approach was used by distributing questionnaires to 180 respondents consisting of lecturers and educational staff at IPB University. Data were analyzed using multiple regression with SPSS. The findings reveal that digital technology and strategy significantly influence the successful implementation of digital transformation. Digital strategy has the greatest and most significant influence on the dependent variable. This means that the better the implementation of digital strategy within an organization, the higher the level of success of digital transformation. This finding confirms that targeted strategic planning, the selection of appropriate digital initiatives, and the alignment of strategy with organizational goals are crucial factors in driving successful digital transformation. Furthermore, seven key determinants influence the success of digital transformation in higher education institutions: the use of future-ready digital technology, developed digital technology systems, and technology products with user-friendly designs and optimal functionality. Alignment of strategy with the university's vision, mission, and business plan, a clear and structured digital strategy, and strategies that support cross-departmental collaboration within the organization are key determinants of digital strategy. Strengthening digital leadership and governance was identified as the top priority strategies for strengthening internal digital transformation in higher education. This research contributes to the development of digital transformation strategies in higher education, supporting Indonesia’s 2045 vision.
References
Abdulrahim, H. & Mabrouk, F. (2020). COVID-19 and the digital transformation of Saudi higher education. Asian Journal of Distance Education, 15(1), 291-306
Ahyani, E., & Dhuhani, E. M. (2024). Digital Transformation in Education Office Management: A Literature Review. 12(April), 205-215.
Akbari, T. T., & Pratomo, R. R. (2022). Higher education digital transformation implementation in Indonesia during the COVID-19 pandemic. Journal of Communication Studies,10 (1), 52. https://doi.org/10.24198/jkk.v10i1.38052
Alenezi, M. (2021). Deep Dive into Digital Transformation in Higher Education Institutions. Education Sciences,11 (770), 1-13. https://doi.org/https://doi.org/10.3390/educsci11120770
Alojail, M., Alshehri, J., & Khan, S. B. (2023). Critical Success Factors and Challenges in Adopting Digital Transformation in the Saudi Ministry of Education. Sustainability (Switzerland), 15(21). https://doi.org/10.3390/su152115492
Ardiansyah, D. (2022). Higher Education Digital Transformation. 20(1), 42–55.
Arikunto, S. (2019). Prosedur Penelitian. Jakarta: Rineka cipta.
Bisri, A., Putri, A., & Rosmansyah, Y. (2023). A Systematic Literature Review on Digital Transformation in Higher Education: Revealing Key Success Factors. International Journal of Emerging Technologies in Learning,18 (14), 164-187. https://doi.org/10.3991/ijet.v18i14.40201
Boudens J, Palmer R, Weddle B. 2019. Mobilize your organization with a powerful change story. Mckinsey & Company. [diakses 2021 Des 03]. https://www. mckinsey.com/business-functions/people-and-organizationalperformance/ our-insights/the-organization-blog/mobilize-your-organization-with-a powerful-change-story
Castro Benavides, L. M., Tamayo Arias, J. A., Arango Serna, M. D., Branch Bedoya, J. W., & Burgos, D. (2020). Digital Transformation in Higher Education Institutions: A Systematic Literature Review. Sensors (Basel, Switzerland),20 (11), 1-22. https://doi.org/10.3390/s20113291
Damanhuri, & Hartono, R. S. (2022). The Influence of Digital Competence and Learning & Development on the Achievement of Digital Transformation at the Directorate General of Post and Information Technology, Ministry of Communication and Information. Journal of Government Science, 10, 21–34.
Feng, J., Yu, B., Tan, W. H., Dai, Z., & Li, Z. (2025). Key factors influencing educational technology adoption in higher education: A systematic review. PLOS DIGITAL HEALTH. https://doi.org/10.1371/journal.pdig.0000764
Ghozali, I. (2017). Aplikasi Analisis Multivariat Dengan Program SPSS. Semarang: Badan Penerbit Universitas Diponegoro
Gkrimpizi, T., Peristeras, V., & Magnisalis, I. (2023). Classification of Barriers to Digital Transformation in Higher Education Institutions: Systematic Literature Review. Education Sciences,13 (7). https://doi.org/10.3390/educsci13070746
Hair et al. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS- SEM) 2th Edition. Los Angeles, London, New Delhi, Singapore, Washitone DC, Melbourne
Harini, H., Jauhari, A., Ripki, H., & Putri, A. (2024). Digital Transformation: The Utilization of Information and Communication Technology to Enhance Educational Management Efficiency in the Modern Era. 13, 1668–1674.
Hashem G. 2020. Organizational enablers of business process reengineering implementation. Journal Productivity and Performance Management. [diakses 2025 Juli 20]; 69(2):321-343. doi:10.1108/IJPPM-11-2018-0383
Hilda Paola, A. G., Morán Santamaría, R. O., Lizana Guevara, N. P., Pedro Otoniel, M. S., Yasser Jackson, S. L., Llonto Caicedo, Y., Cúneo Fernández, F. E., Castro Mejía, P. J., & Pérez Pérez, M. J. (2024). Digital Transformation and Its Relationship to the Job Performance of Employees at a Private University in Peru. F1000Research,13 , 692. https://doi.org/10.12688/f1000research.151251.1
Hoskins, P. (2018). Transforming Transformation in Higher Education. Vistage. Retrieved July 9, 2021, from https:// www. linke din. com/ pulse/ trans formi ng- trans forma tion- higher- educa tion- paul- hoski ns/
Koseoglu MA, Altin M, Chan E, Aladag OF. 2020. What are the key success factors for strategy formulation and implementation? Perspectives of managers in the hotel industry.
Journal of Hospitality Management. 89. doi:10.1016/j.ijhm.2020.102574.Laorach, C., & Tuamsuk, K. (2022). Factors Influencing the Digital Transformation of Universities in Thailand. International Journal of Innovative Research and Scientific Studies,5 (3), 211-219. https://doi.org/10.53894/ijirss.v5i3.646
Marlizar A. 2018. Faktor-faktor yang mempengaruhi implementasi strategi yang efektif dalam industri Bank Syariah. Jurnal Ilmiah Manajemen Muhammadiyah Aceh (JIMMA). 8(1). https:// www. ejournal. unmuha. ac.id/index.php/jimma/article/view/578
Puncreobutr, V. (2021). Desired Outcomes of Education 4.0: Understandings, Boundaries and Linkages. St Theresa Journal of Humanities and Social Sciences,7 (2), 203-212 WE-Emerging Sources Citation Index (ESC.
Singh S, Sharma M, Dhir S. 2021. Modeling the effects of digital transformation in Indian manufacturing industry. Journal Technology in Society. 67. doi:10.1016/j.techsoc.2021.101763
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta
Susarianto, B. (2024). Analysis of the Role of Digital Leadership in Digital Transformation in the Public Sector. Scientific Journal of Informatics Engineering and Information Systems, 1530–1537.
Valdés, K. N., Alpera, S. Q. Y., & Suárez, L. M. C. (2021). An institutional perspective for evaluating digital transformation in higher education: Insights from the Chilean case. Sustainability (Switzerland),13 (17). https://doi.org/10.3390/su13179850
Downloads
Published
How to Cite
Issue
Section
Citation Check
License
Copyright (c) 2025 The Author(s)

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
License and Publishing Agreement
In submitting the manuscript to the journal, the authors certify that:
- They are authorized by their co-authors to enter into these arrangements.
- The work described has not been formally published before, except in the form of an abstract or as part of a published lecture, review, thesis, or overlay journal.
- That it is not under consideration for publication elsewhere,
- That its publication has been approved by all the author(s) and by the responsible authorities tacitly or explicitly of the institutes where the work has been carried out.
- They secure the right to reproduce any material that has already been published or copyrighted elsewhere.
- They agree to the following license and publishing agreement.
Copyright
Authors who publish with JK agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License (CC BY-SA 4.0) that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
Licensing for Data Publication
-
Open Data Commons Attribution License, http://www.opendatacommons.org/licenses/by/1.0/ (default)

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.






